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Privacy Policy

 

This Privacy Policy outlines how Synergy Facilitation (hereinafter referred to as "we" or "our") collects, uses, and protects personal information. This policy is based on applicable laws, particularly the EU General Data Protection Regulation (GDPR), to ensure that personal data is collected, used, and protected appropriately.

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1. Personal Data Collected

We collect the following personal information:

  • Name

  • Email address

  • Phone number

  • Access logs and IP address (when necessary)

  • Cookie information

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2. Purpose of Using Personal Data

We use the collected personal data for the following purposes:

  • Providing coaching and facilitation services

  • Providing information and communication about products or services

  • Sending newsletters

  • Utilizing data necessary for regular business operations

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3. Sharing of Personal Data

We do not share the personal data we collect with third parties. However, we may share the minimum necessary information in the following cases:

  • To comply with legal obligations (such as court orders or requests from regulatory authorities).

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4. Retention Period of Personal Data

We retain collected personal data based on the following criteria:

  • For the fulfilment of contractual obligations and service provision, we retain data for up to 5 years after the contract ends.

  • To meet tax records or legal requirements, we retain data for up to 7 years.

  • If a client withdraws their consent, we promptly delete unnecessary personal data.

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5. Data Protection Measures

We implement robust security measures to protect personal data. These include regulated access restrictions, encryption technologies, and systematic monitoring.

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6. Rights of Individuals

Under applicable laws, particularly the GDPR, you have the following rights:

  • The right to access your personal data

  • The right to request corrections for inaccuracies

  • The right to request the deletion of your personal data

  • The right to restrict the use of your personal data

  • The right to transfer your personal data

  • The right to object to the use of your personal data

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7. Contact Information

For any questions or concerns regarding privacy, please contact us at: Email: chizu@synergyfacilitation.com Tel: +31(0)6-1362 0518

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